Shipping Policy

Shipping Policy At Vaya Silk, we take great care in delivering your sarees safely and on time. Please review our shipping policy below for clarity on our process.

Processing Time -  All orders are processed within 1–3 business days after confirmation. Customized or pre-order sarees may require additional processing time, typically 7–10 business days.

Shipping Methods and Delivery Time-  Standard Shipping: 5–7 business days within India. Express Shipping: 2–4 business days within India. International Shipping: 7–15 business days, depending on the destination and carrier. Delivery time may vary based on location, courier delays, or high-demand periods.

Shipping ChargesFree - standard shipping across India on orders above ₹5,000. For orders below ₹5,000, a flat rate of ₹150 applies. International shipping charges are calculated at checkout based on destination and weight.

Order Tracking- Once your order is shipped, a tracking number will be sent via email or SMS. You can track your order using the provided link until delivery.

Address Accuracy- Please ensure your shipping details are accurate at checkout. We cannot change addresses once an order has been shipped. Undeliverable orders will be reshipped at the customer’s expense.

Damaged or Missing Items-  If your order arrives damaged or incomplete, report it within 48 hours of delivery with photos of the parcel and product. We will resolve your issue promptly.

International Duties and Taxes- For international orders, customs charges, import duties, or local taxes are the responsibility of the customer.